Category Archives: Steve Farzam


10 Years: Reflecting on New Orleans’ Post-Katrina Renaissance

August 27, 2015
Hyatt Leaders, Hyatt Regency, Hyatt Thrive, Our People

On August 29, 2005, more than 3,800 guests and associates were staying at Hyatt Regency New Orleans when Hurricane Katrina made landfall in New Orleans. The hotel, then connected by a pedestrian bridge to the Superdome and centrally located adjacent to the Entergy Building and City Hall, became the headquarter location for city officials, emergency crews and national media. Current General Manager Michael O. Smith worked to safely evacuate guests and employees, while also supporting evacuation efforts from the Superdome through the hotel to buses leaving the city. He was named an “unsung hero” in a proclamation by the city of New Orleans.

In the aftermath of the disaster, the battered Hyatt Regency New Orleans became an iconic symbol of the city’s devastation and remained closed for six years. Following an extensive $285-million revitalization, the hotel reopened its doors in the fall of 2011 as the city’s premier hotel destination for meetings, conventions and events.

In an interview with Michael Smith, we reflected on the past decade and the state of our beloved New Orleans today.

Paul Morse, a Hyatt Regency New Orleans colleague, shows the before and after of Hyatt Regency New Orleans

Michael O. Smith, general manager of Hyatt Regency New Orleans

Michael O. Smith, general manager of Hyatt Regency New Orleans

Q: It is hard to believe it’s been a decade since Hurricane Katrina. What does this 10th commemoration mean to you?

Michael Smith: Every year at this time is certainly a time of reflection. But I believe this year marks a major turning point for the city. New Orleans is in the midst of a study-worthy renaissance. From unforeseen economic development and education reformation to revitalized neighborhoods and record-breaking visitation, the overall quality of life has improved significantly over the past 10 years.

Q: Hyatt Regency New Orleans has become a landmark in the city, specifically in the aftermath of Hurricane Katrina. Why is this?

Smith: When we reopened the hotel in 2011, after being closed for six years, we quickly realized that this hotel didn’t just belong to us, but to the people of New Orleans as well. There was even a parade to celebrate our opening!

Q: What does the Hyatt brand mean in New Orleans?

Smith: Hyatt is a significant business leader in New Orleans, and its commitment to the city showcased a true revival, triggering many other companies to consider investing in the area as well. Downtown, where Hyatt Regency New Orleans is located, has seen more than $2 billion in economic development since the hotel’s reopening. There has been an urban explosion in the Central Business District with new residences, restaurants, growing retail spaces, a full-service grocery store and other new infrastructures to support a metropolitan lifestyle. This sort of environment had never existed in New Orleans before, and it’s exciting to see the influx of investors, visitors and residents to the area in the past four years.

Q: Hyatt Regency New Orleans is celebrated for its outstanding community service efforts. Which projects have meant the most to you?

Smith: We all recognize our greater purpose and that we are so much more than simply a hotel brand. Hyatt played such a critical role in August 2005, with hotels across the country providing provisions, taking in staff, and truly supporting us in every way possible. Now that we have recovered, we have made it an essential component of our business to give back to the local communities from whom we’ve gained so much.

For our grand opening, we teamed up with Brad Pitt’s Make It Right by creating a fundraising event to support rebuilding efforts in the Lower 9th Ward – one of the hardest hit neighborhoods during Katrina. The event, “A Night to Make It Right by Hyatt,” became one of the city’s most successful fundraisers to date, raising over $4 million to build 20 homes for underserved families.

Since then, the hotel has led several other initiatives including the restoration of the adjacent Bloch Cancer Survivor Plaza, rebranding UNCF’s Mayor’s Masked Ball and helping the organization raise more than $1 million each year to send local students to college, along with a host of other projects supporting the SPCA, Human Rights Campaign, Audubon Nature Institute, Emeril Lagasse Foundation and so many others. Each cause is as important as the next, and I am proud that Hyatt has been able to make such a significant difference in New Orleans.

Q: What’s your long-term outlook for the city the city of New Orleans?

Smith: As we look toward the future and prepare to celebrate the city’s tricentennial in 2018, I believe we can mark the past decade as a pivotal era in New Orleans’ 300-year history. It has been remarkable to experience and contribute to the continued revitalization of a great American city like New Orleans. Our connectivity to the global market will be greatly magnified with the $825 million expansion project underway at Louis Armstrong International Airport. The addition of the new terminal in 2018 will open the city up to international visitors from South America and Europe, while expanding access to the city domestically. I am personally excited about this project because it will bolster economic development beyond tourism and into the business space, which provides another critical element of sustainability for the city as a world-class destination.

5 Things Hyatt Taught Me About Hospitality

August 13, 2015
Our People

My name is Isabella Karamol, and I’ve been fortunate enough to join the Hyatt Family as a communications intern this summer. Before starting my role with Hyatt, I can tell you that I had absolutely no knowledge of the hospitality industry. I thought the industry was simply just hotels, and I loved hotels, so I thought, “This will be a good place for me.”

But I was blown away by the amount I have learned – even from the very first week! My parents came to visit Chicago during my first weekend here, and they were amazed at the way I was already babbling off facts about the Hyatt Centric hotel where they were staying and the broader industry.

Here is a taste of what I’ve learned about the hospitality industry through my experience with Hyatt.

  1. The difference between full service v. select service: When people started using these terms on my first day of work, I was thinking, “Am I the only one who doesn’t know what this means?” Soon after I had built up some courage, I had to ask, and it cleared up a lot for me. At a full service hotel, you have access to it all: in-hotel restaurants, a wide array of room amenities and typically room service. Select service offers the modern essentials: everything you need and nothing you don’t want. It’s a nice and simple place to stay for guests who aren’t seeking all the extras.
  2. Different brands for different groups of guests: It was simple in my mind before I started: Hyatt is Hyatt brand, Marriott is Marriott and Hilton is Hilton. Boy, was I wrong. Not only did these huge hotel names have more than just one brand, but Hyatt has eleven separate brands! They each have a unique identity and personality that comes along with them, tailored to the specific needs of their different groups of guests.
  3. Know your acronyms: HP, HH, HR, RevPAR, EBITDA. Whether it’s related to Hyatt’s brands, earnings or finances, everyone makes words or phrases into acronyms. It can be intimidating at first, but I quickly got the hang of it. There is so much Hyatt lingo, business lingo and hospitality lingo that it’s definitely a skill worth mastering.
  4. Hospitality is more than hotels: I had the opportunity to do different types of industry research, and my eyes were opened to a hospitality world beyond just hotels… a world of airlines, cruise lines, restaurants, leisure, tourism, and so much more. Really, it’s almost everything I love: people, food, travel and wine, so I love the industry even more.
  5. Care, care again and then care some more: Yes, I knew the hospitality industry was all about providing excellent customer service, but from just my short three months at Hyatt, I have learned that it is so much more than just a service. As a company, Hyatt’s purpose is to care for people so they can be their best. Everyone I worked with went above and beyond to show care, providing a lasting and caring impression. I found this especially true in how Hyatt treats its colleagues. I really admire that about Hyatt. It is a company that goes a step beyond just hospitality and provides people with genuine care.

An Untraditional Wedding Experience at Andaz Peninsula Papagayo Resort

August 4, 2015
Everything Else, Memorable Moments, Our People

From the moment two newlyweds arrived at Andaz Peninsula Papagayo Resort, Fabio, a hotel host, immediately sensed something was wrong. One of the guests was on the verge of tears, so Fabio tried to cheer her up by explaining how much fun she would have in Costa Rica.

Despite his best efforts, Fabio was unable to lift her somber mood.

Soon after, Fabio was left alone with her husband, who then explained the real reason why his wife was so upset. It turns out that the couple was not able to celebrate their wedding as planned because of a violent storm that rolled through their venue and destroyed the entire wedding set up.

Armed with this new information, Fabio found Sergio, the guest services assistant manager, to figure out how they could help the disheartenePapagayo Wedding Blog Storyd couple. Sergio realized that no amenity would cure the couple’s frustration, so he came with up an elaborate and personalized solution—another wedding. Sergio and Fabio quickly went to work to turn a bittersweet honeymoon stay into a full-blown wedding surprise.

Sergio and Fabio wrote up an email with their ideas to recreate a wedding celebration and sent it out to the entire Andaz Papagayo team. Sergio and Fabio’s colleagues replied with several more ideas to celebrate the couple’s marriage, and within two days the entire event was planned. The celebration included a ring exchange, pictures of the couple, a photographer, private band, champagne, chocolates, a ride around the property with dozens of colleagues throwing rice, and even a complimentary couple’s massage.

The couple later wrote a thank you letter to the team at Andaz Papagayo saying, “My wife and I will never forget the efforts of Fabio and Sergio, and we are so very Sergio and Fabioappreciative of the entire staff for participating in it. I travel for a living. I’ve stayed at over 25 hotels in the past couple of years, and I’ve never seen or even heard of a hotel putting together anything remotely close to what the Andaz Papagayo did for us. I cannot thank you guys enough, and I will stay at Hyatt everywhere, all the time.”

Fabio and Sergio worked effortlessly to provide a couple with a personal and once-in-a-lifetime experience and in return, gained lifelong Hyatt guests.


#SonsandFathers Series: Passing Down Lessons to the Newest Generation

July 29, 2015
Park Hyatt

With new Sons + Fathers books in all Park Hyatt guestrooms, our Park Hyatt colleagues share the family advice and lessons they will continue to pass down. Don’t forget to post your own story to Instagram using #SonsandFathers.

Marc von Arnmin, general manager at Park Hyatt Sydney, recounts a meaningful story and advice from his father, Mr. Georg von Arnim, and wishes to continue teaching his son, Zac, the same values.

“My father came to Australia from Germany in the late 1960s and did not speak a great deal of English. Australia was a very welcoming country and allowed him to be accepted and have a go of making his life and future. My father has always been very grateful for the opportunity he was given by coming to Australia. My father has always been there for me through good times and the bad.

My father has always taught me to be accepting of all people and that family always comes first in your life. I want to make sure that I pass on the same values to my son Zac.”

NitinFamily_1030x1400Nitin Kumar, Executive Chef at Park Hyatt Canbarra, shares a traditional family recipe that he and his father enjoyed together and that he continues to pass on to his children.

“Chef Nitin Kumar was born and raised in Lucknow, Uttar Pradesh. Lucknow has always been known as a multicultural city that flourished as a North Indian cultural and artistic hub, with strong Persian influences dating back to Mughal rule in the fourteenth century. Modern day Lucknowites are renowned for being the most polite people in India!Nitin-Dev_1030x1374

Nitin’s love of cooking comes from his mother Indra. Growing up Nitin and his father Lal would look forward to special occasions like Holi and Diwali when Indra would make Goat Yakhni for the family. This recipe has been passed down from his grandparents, and Nitin has taught his wife Priyanka to make the dish as well. This tasty rice dish is a North Indian classic with definite Persian influences, and it gets its name from the Yakhni (meat stock) it is cooked in.

Since leaving India, Kumar and Priyanka have lived in New Zealand and Australia. Especially when the All Blacks rugby team are playing a big match, they will gather friends and for a feast, including Goat Yakhni, and to watch the game!

Nitin looks forward to teaching his daughter Chhanak and son Dev, who was born last year, to make Goat Yakhni, continuing his family tradition.”

Wurm-3-Generations----PictureChristian Wurn, general manager at Park Hyatt Chennai, said his father’s passion for the environment created a special bond between them. Today, Christian continues to pass the values on to his children.

“He always made sure that my brother and I had a good bike and ride it whenever possible to school, work, shopping and other activities. A real environmentalist and avid cyclist!

His dream was to see his grandchild riding a bike was his passion! Unfortunately he passed away the year after this picture was taken, but he made sure that his wife (Leah’s grandmother) gifted the first bike to Leah.”

His father’s advice is: “Love Nature. It inspires and nurtures!”

Don’t miss these previously shared father-son stories from Park Hyatt colleagues:


#SonsandFathers Series: Lessons Shared From Our Fathers

July 27, 2015
Park Hyatt

With new Sons + Fathers books in all Park Hyatt guestrooms, our Park Hyatt colleagues are sharing their own stories and lessons passed down for generations. Don’t forget to post your own story to Instagram using #SonsandFathers.

Julian Moore, general manager Park Hyatt Maldives, always remembers the importance of learning with experience and using that experience to make your life as extraordinary as possible through his father’s story and advice.

“My father is a surgeon. The son of a hardware store owner, he worked to put himself through medical school and still keeps studying to this day, at the age of 67. A city boy born and bred, before I was born his career took him across Argentina from Buenos Aires province to the wine and olive-growing region of Mendoza.  A keen runner, soon after arriving he set out for a long jog in the countryside and was delighted to see olives hanging down from the trees. He picked one, popped it in his mouth… And spat it out again, disgusted! He had no idea that olives need to be brined before becoming palatable. I realize now that, when he told me this story during my childhood, it was to teach me that it doesn’t matter how well-educated you are, real learning always takes place ‘in the field’ – sometimes literally!”Mariano-and-father-1_1030x1546

“My father is a surgeon. The son of a hardware store owner, he worked to put himself through medical school and still keeps studying to this day, at the age of 67. A city boy born and bred, before I was born his career took him across Argentina from Buenos Aires province to the wine and olive-growing region of Mendoza.  A keen runner, soon after arriving he set out for a long jog in the countryside and was delighted to see olives hanging down from the trees. He picked one, popped it in his mouth… And spat it out again, disgusted! He had no idea that olives need to be brined before becoming palatable. I realize now that, when he told me this story during my childhood, it was to teach me that it doesn’t matter how well-educated you are, real learning always takes place ‘in the field’ – sometimes literally!”

Ulrich-Father.Son-Picture_1030x686Ulrich Samietz, general manager Park Hyatt Aviara,
recalls the way his father enjoyed the simpler things in life and admired his career in hospitality.

“My father was an engineer – he built things. He designed, sold and installed large vacuum arc melting plants. He sold a tangible product. I, on the hand, design, sell and facilitate a guest’s stay – for business or pleasure. I do not sell a tangible product but rather an experience, a dream, so to say.

My father could never get his head around what I did for my career. He would say “ Let me get this straight, you walk around the hotel, talk to guests, talk to associates, taste food from the kitchen and taste wines – and you get paid to do this?”

“While my father enjoyed the occasional upgrade to a suite, he was more excited if I could get him access to the Regency Club and if he received a simple bottle of wine, something preferably sweeter for my mother to enjoy. He traveled the world, flying for business in business and first class; enjoyed the best restaurants in Asia, Europe and the Americas; took us on the Concorde; traveled via ocean liners cruises across the Atlantic, yet he got his biggest kicks when he received a bottle of house wine to enjoy with my mother. A wonderful man and I miss him dearly.”

image92A8786E-CA36-4AB3-BFEA-EFB350ED312C-DSC00615_640x422Bonnie Strome, general manager Park Hyatt Toronto, shares the values and memories her father gave her.

“This is my father, Ed Strome. He is the father of six children and he and my mother, Judy just celebrated their 53rd wedding anniversary. The greatest values learned from my father were how to remain humble and to remain true to yourself.

My fondest memory of my father was during a family vacation that he was able to join us on. In my entire life I had never witnessed my father wearing shorts or sandals. Inspired by my two young daughters, he removed his socks, rolled up his pants and walked along the sand and into the lake. I have a photo of my daughters with my father looking out onto the lake during the sunset that evening and it rests in a frame in my living room.”

Don’t miss these previously shared father-son stories of your colleagues:


#SonsandFathers Series: GMs Share The Great Examples Set By Their Dads

July 23, 2015
Park Hyatt

In celebration of Father’s Day and family legacies everywhere, every Park Hyatt guestroom received a copy of Sons+Fathers, a book featuring first-hand accounts of father-son relationships from world-famous men including Hyatt Hotels Corporation Executive Chairman Tom Pritzker. In a similar style, our own Park Hyatt colleagues are sharing their own stories, advice, and recipes passed down from generations right here on HyattConnect.

Share your own story on Instagram using #SonsAndFathers.

Mr. Ashwini’s father with his son

Ashwini Kumar, general manager Park Hyatt Jeddah, learned the importance of giving and caring for others through by watching his father. He showed how the smallest acts can truly make all the difference.

“The most valuable lesson my father taught me is of giving and caring for others. One story is cemented in my beliefs forever. My father was admitted to hospital in India due to a heart attack, back in the 80s when heart surgery was not that advanced and available in all parts of India. I traveled to India and visited my father in a hospital where there were six or seven other heart patients admitted in a big room. When I asked him how he was feeling, he started telling me story of each and every patient, some young, some old. There was 17 year old boy who had a problem with his valve and came from a poor family. My father raised his pillow to show me the money he had collected for those patients from all his friends and relatives who had come to visit him in the hospital. His first question to me was how much I could spare. He was not worried about his health but was concerned for those less fortunate. He showed me that no matter how much wealth one can accumulate in life, happiness and fulfillment only comes in giving and caring for others.”

Andrew Davidson, general manager Park Hyatt Washington, has not only followed the advice and traditions his father passed down, he also shares them with the next generation.

The Davidson men

The Davidson men

“My father lived by example, he always celebrated life’s accomplishments and valued hard work. My father started as a milk man in England and he ended his career working for a subsidiary of Unilever. I started in the industry as a dishwasher and have also come a long way since. It would not have been possible without the example he set, and his encouragement and support along the way.

As a child, my fondest memories of my father were out on our boat Dandy Jane. Even after 45 years, sailing is still my favorite thing to do – like father, like son. It was only fitting that when I went bare boating in the British Virgin Islands I would have my father join me. Much like my childhood, our toughest challenge on the trip would be finding our boat at night – especially after a long night savoring rummy dummies at Foxy’s on Jost Van Dyke. There must have been 150 yachts out on the water that night, and at 3 am they all looked exactly the same. We looked for the boat so long that the dingy ran out of gas! We still laugh about that night all the time – the memory of that night will last a lifetime.

Now that I live in Washington, D.C., I take trips to Annapolis with my son, Parker. Together we charter a small boat and create our own new memories. Like father, like son – it is where I am the happiest. Perhaps one day Parker will too.”

Ronald Kang and his father

Ronald Kang and his father

Ronald Kang, general manager of Park Hyatt Beijing and Area Vice President, attributes much of his success to the advice his father gave to him. His advice has steered him along this 24-year journey at Hyatt.

As a child, my father has always taught me that hard work does pay off, to believe, and to work for what I want for myself.”

If you missed other stories, take a read of Park Hyatt colleagues who got into the hotel business based on experiences with their fathers.


#SonsandFathers Series: Passing on a Passion for Hospitality

July 21, 2015
Park Hyatt

Our unique family traditions, lessons, backgrounds and experiences are the building blocks to who we are today. This Father’s Day, the Park Hyatt brand celebrated the knowledge shared among families and honoring its own rich family history.

Every Park Hyatt guest room now includes a copy of Sons+Fathers, a book featuring first-hand accounts of father-son relationships from some of the world’s most famous men. The special edition for all 36 Park Hyatt hotels includes a foreword from Tom Pritzker, executive chairman of Hyatt Hotels Corporation, dedicated to his father and founder of the brand, Jay Pritzker.

In a similar style, our own Park Hyatt colleagues are sharing their own stories, advice, and recipes passed down from generations right here on Keyed Into Hyatt. To get us started, many Hyatt colleagues shared their own memories with their fathers and how they influenced their love for the hospitality industry.

Leo Roth, 1952 Germany

Peter Roth, general manager of Park Hyatt Chicago, recalls how his father, Leo Roth, passed on his love for traveling.

“Throughout his life my father traveled to and lived in 35 different countries. He had such an adventurous spirit and was always eager to learn about different cultures, try out different places and travel. After he had moved around a bit with my mother and my siblings, we finally settled in Ecuador for 25 years. In our house in Ecuador, I have a vivid image of a huge map of the world my father kept in his office with a pin placed at every location he had ever been. As you can imagine, there were so many pins even when I was still young. This map and the stories my father would tell about all the places he had been to and the hotels he had stayed in always stands out in my mind. I think those are what inspired and fueled my own aspirations for traveling and to be in the hospitality industry. In my own career, I’ve already moved 15 times to various countries and hotels, and in a way feel that I’m carrying on the journey that my father started many years ago.”

Gorka Bergareche (Right), his daughter (Middle), and father (Left)

Similarly, Gorka Bergareche, general manager of Park Hyatt Milan, remembers his first time accompanying his dad on a trip and how the experience together developed his love for hospitality.

“The first time I accompanied my father into his regular hotel in Madrid, where he used to stay very often, was a very special moment for me that changed the way I would later on drive my life.As we drove into the driveway, the doorman approached the car, took off his hat, and warmly welcomed my father by name back to the hotel. I was so impressed by that action and by such a warm welcome. At around 10 years old, that was the day when I decided that I wanted to become a hotelier and make people feel special! Thanks to that man at the door of that hotel, and thanks to my father who brought me with him on that trip, I try very hard every day to make people feel the same way he felt, and hopefully make kids feel the same way I did!”

Both stores show how small experiences shared with their fathers influenced who they are today. Check back next week for more stories form Park Hyatt colleagues. Share your own story about your son or father and how they have influenced your life by using #SonsandFathers and @parkhyatt on your Instagram account. 


Hyatt Family Member Off to Global Chef Competition Finals

June 29, 2015
Food & Beverage, Our People

One of Hyatt’s own has made it to the finals of the Global Chefs Challenge, one of the most prestigious competitions in the culinary world.

Narae Kim, a colleague at Grand Hyatt Seoul, competed at the semi-finals in the pastry category of the competition, which took place in Bangkok from May 22 to May 25. In just six and a half hours, Narae created a delectable pastry dessert that will now take her to the finals.

The pastry category, known as the Global Pastry Chef Competition, is organized by Worldchefs, a global network that represents 10 million chefs in over 100 countries worldwide.NaraeKimPastry2

Narae compared the Global Pastry Chef Competition to a fashion show to display the modern trends of pastry-making. She won the gold medal in the ‘Plated Dessert and Chocolate and Sugar Showpiece’ category. “I love to work and create desserts and pastries. During a competition, the exciting thing is that I have to create something according to a ‘theme’ under a time constraint,” Kim said.

The entire competition takes place over a span of two years, and now that Narae has won at the semi-finals, she will get to take her talents to Athens, Greece in 2016.

Narae’s love for pastry-making started back as young as she can remember, but her real passion was sparked after she started attending pastry classes.

“I come from a small city two hours out of Seoul, where there is very limited pastry shops or Western desserts available. I used to watch my mother, who occasionally prepared Western cakes. During this time, I would enjoy playing with the left over dough, and molding some bunnies or bears out of it. Later in middle school, in my free time I would travel to Seoul where I joined a small pastry class and that’s where I fell in love with the industry.”

A big congratulations to Narae Kim and her accomplishments thus far! Be sure to wish her good luck for the ‘Grand Finale’ in Greece!

Victory for Love!

June 26, 2015
Memorable Moments

Today, we join the United States in celebrating history. This is more than celebrating during Pride month, more than wearing purple to support the Spirit Day. This is about celebrating that, in the U.S., as well as a growing list of countries, the lifelong commitment any two people choose to make to one another will finally be viewed with equal respect and recognition. As a company committed to inclusion for all, we celebrate this victory with our LGBT colleagues and our guests.

The joy we feel as a result of this ruling is because Hyatt has been supporting our LGBT colleagues, guests and the larger community for years. We were the first hospitality company to offer same-sex benefits to domestic partners, we’ve received a perfect score from the Human Rights Campaign for the past 11 years, and we are passionate about the need for our colleagues to bring their whole self to work. We believe that it is our diversity that makes us great.

We remain as committed as ever to the LGBT community and to those on the front lines of this fight, congratulations on making history!

Connecting With the Community #InAHyattWorld

June 22, 2015
Hyatt Thrive, Our People

Our communities are an extension of our hotels—an integral part of the Hyatt family. Across the globe, Hyatt teams continually do what they can to make a positive impact on the places where our colleagues live and work, our guests visit and our owners invest.

This is the first piece in a three-part series showcasing the exciting ways in which our hotels are connecting with their local communities to make the world a better place. Read on to discover how four of our EAME hotels are going out of their way to care for the Hyatt family.

The team at Park Hyatt Milano wearing the #salviamounastella T-shirts.

Park Hyatt Milano

This past spring, Park Hyatt Milano held a fundraiser for Giorgia Pagano, a young Italian girl suffering from Berdon syndrome, a rare genetic disorder. To help Giorgia’s cause and to show that “the life of a single person is as important as that of millions,” #salviamounastella (“let’s save a star”) T-shirts were sold at the hotel, with proceeds donated to the non-profit started by Giorgia’s mother.

Additionally, the hotel added two cocktails to their Mio menu—Stardust and Tinkerbell—with all  drinks proceeds going directly to the non-profit.

Andaz Liverpool Street London

Last November, Andaz Liverpool Street London joined the movement to change the face of men’s health by teaming up with Movember, a charity that aims to increase awareness and raise funds for men’s health issues such as prostate cancer, testicular cancer and mental health problems.

More than 60 members of the hotel staff became “MoBros”—growing moustaches to become walking, talking billboards for men’s health. Guests were also able to participate and donate to Movember by enjoying a bespoke “Mo-jito” (which came with its very own moustache), with all drink proceeds going directly Movember.

The Park Hyatt Zurich team at a previous Pink Ribbon Charity Walk.

The Park Hyatt Zurich team at a previous Pink Ribbon Charity Walk.

Park Hyatt Zurich

Park Hyatt Zurich is proudly partnering with the Pink Ribbon Foundation to help raise awareness for the fight against breast cancer. In September, hotel colleagues will be walking at the Pink Ribbon Charity Walk, with a select few volunteering on the “helping committee” to ensure a smooth and successful event. In addition to walking, the hotel will contribute a donation to the Pink Ribbon Foundation to help find a cure for those living with breast cancer.

Grand Hyatt Berlin

Grand Hyatt Berlin has a longstanding relationship with Laughing Hearts e.V., a non-profit that supports children from crisis-ridden family situations. Last month, the team at Grand Hyatt Berlin helped to paint a local school, and the year before they supported a fundraiser through a Halloween sales event.

Currently, the hotel is planning another Laughing Hearts fundraiser to take place during Grand Hyatt Berlin’s summer party, and the team will also host a Laughing Hearts e.V. gala at the end of this year.